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Novos.gg – Privacy policy

Last modified: September 29, 2022

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Introduction

 Novos.GG Ltd. (“Novos”, “we”, “our” or “us”) develops and operates mobile-based applications (the "Apps"). We also operate the website: [http://www.novos.gg], its subdomains and its related features ("Website", and together with the Apps, the “Services”).

Novos is dedicated to protecting your privacy rights and making our practices regarding your personal data more transparent and fair. This Privacy Policy (“Policy”) was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit our Website or otherwise access or use any of our Services. This Policy is integrated into and forms part of Novos's Terms of Use ("Terms of Use"), and is incorporated therewith by reference.

We strongly urge you to read this Policy and make sure that you fully understand and agree to it. By using the Services, including our Apps and Website, you signify your acceptance of this Policy. You are not legally required to provide us with any Personal Data, but without it we will not be able to provide you with the full range or with the best experience of using our Services.

If you do not agree to this Policy, please discontinue and avoid using our Services. You have the right to cease using our Services, pursuant to this Policy at any time. Your continued use of the Services following the posting of changes to this Privacy Policy will mean that you accept those changes.

Specifically, it describes our policy regarding –

 

What types of data we collect? ..................................................................................................... 1.

Tracking Technologies ..................................................................................................... 2.

Why we process your Personal Data? ..................................................................................................... 3.

With whom we share your data? ..................................................................................................... 4.

Marketing and Advertising ..................................................................................................... 5.

Your rights ..................................................................................................... 6.

Transfer of data ..................................................................................................... 7.

How we protect your data? .....................................................................................................8.

Minors .....................................................................................................9.

Retention ..................................................................................................... 10.

Controlling Version .....................................................................................................11.

Updates to this Policy ..................................................................................................... 12.

Contact Us ..................................................................................................... 13.

  1. What types of data we collect?

We collect two types of data from you: Personal Data ("Personal Data") and Non-Personal Data ("Non-Personal Data"). Personal Data means any information which may potentially allow your identification with reasonable means (for example, email address or name). Non-Personal Data, by contrast, can be defined as any information that does not relate to an identified or identifiable natural person. This may include, for example, your aggregated usage information and technical information transmitted by your device (e.g. the device you use, the type of browser and operating system your device uses, language preference, access time, etc.). This section sets out how and when we collect Personal Data from you.

  1. 1. Account Information.

​If you choose to register an account with our Services, we collect your full name, email address, phone number, birthdate and username. If you choose to log in, access or otherwise connect to the Services through a social networking service or a single sign on service (such as Facebook, Twitter, Instagram, Google, Apple etc.), we may collect your user ID and/or username associated with that social networking service, as well as any information you make public using that social networking service or that the social networking service allows us to access.

  1. 2. Payment Information.

When you decide to deposit money in our Services, you will be required to provide use with your billing information. The information you will need to submit depends on which billing method you choose. For example, if you pay with a credit card, we will collect your name and card information.

  1. 3. Usage Information.

When you use our Services, we collect certain usage and gameplay about your interaction with our Services. Such information may include geolocation data, clicks, pages viewed, information regarding your scoring, win/loss rates and other gameplay data, which relates to your activity in the Services.

  1. 4. Technical Information.

When you use our Services, we collect technical information about your device. Such information may include IP address, unique identifiers (e.g. MAC address and UUID), operating system, browsing history, language, mobile carrier, device information etc.

  1. 5. Communication Information.

When you send us an email or contact us via the support in our Services, we collect the Personal Data you provide us. This may include your name, email address and any other information you choose to provide.

If we combine Personal Data with Non-Personal Data, the combined information will be treated as Personal Data for as long as it remains combined.

2. Tracking Technologies

When you visit or access our Services, we use cookies, pixels, beacons, local storage and similar technologies ("Tracking Technologies"). These allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Services, improve our Services' performance, perform analytics, customize your experience and offer you, for example, tailored content and advertisements that better correspond with your interests.

2. 1. What types of Tracking Technologies do we use?

When you use or access our Services, we use the following categories of Tracking Technologies:

(a) Strictly Necessary Tracking Technologies – these Tracking Technologies are automatically placed on your computer or device when you access our Services or take certain actions on our Websites. These Tracking Technologies are essential to enable you to navigate around and use the features of our Services. We do not need to obtain your consent in order to use these Tracking Technologies;

(b) Tracking and Advertising Tracking Technologies – these Tracking Technologies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. The Tracking Technologies remember the websites you visit and that information is shared with other parties such as advertisers, publishers and ad networks. Publishers, advertisers, and third-party ad networks may also utilize Tracking Technologies or similar technologies to deliver ads and monitor the performance of such ads. The collection of information through Tracking Technologies by such third parties will be governed by their own privacy /cookie policies and principles, which we do not control;

(c) Functionality Tracking Technologies – these Tracking Technologies allow our Services to remember choices you make (such as your language) and provide enhanced and personalized features. For example, these Tracking Technologies are used for authentication (to remember when you are logged-in) and support other features of our Services;

(d) Performance Tracking Technologies – these Tracking Technologies collect information about your online activity (for example the duration of your visit on our Services), including behavioral data and content engagement metrics. These Tracking Technologies are used for analytics, research and to perform statistics (based on aggregated information).

2. 2. How and by whom Tracking Technologies are stored on your device?

We store Tracking Technologies on your device when you visit or access our Services (for example, when you are visiting our Website) – these are called "First Party Tracking Technologies". In addition, Tracking Technologies are stored by other third parties (for example, our analytics service providers, business partners, and advertisers), who run content on our Services – these are called "Third Party Tracking Technologies". Both types of Tracking Technologies may be stored either for the duration of your visit on our Services or for repeat visits.

There are various ways in which you can manage and control your Tracking Technologies settings. You can change your preferences using our cookie settings tool (however, please note that this tool may only be available in certain jurisdictions). Other methods for managing your Tracking Technologies preferences include: changing your browser settings to send a “Do-Not-Track” signal. In such case, your browser will send us a special signal to stop tracking your activity. However, please note that certain features of the Website may not work properly or effectively if you delete or disable cookies.

To learn more about how can manage your cookies, below is a list of useful links that can provide you with more information on how to manage your cookies:

You can learn more and turn off certain third party targeting and advertising cookies by visiting the following third party webpages:

You can withdraw your consent to personalized advertising experience on your mobile device at any time by using your device settings as follows. Depending on the applicable iOS version, you may withdraw consent across all apps by either enabling the “Limit Ad Tracking” setting or disabling the “Allow Apps to Request to Track” permission in your iOS device settings. Depending on the applicable iOS version, instead of withdrawing consent on a device-wide basis, you may also have the option of withdrawing consent on a per-app basis by disabling tracking permissions for specific apps that appear under the “Allow Apps to Request to Track” setting in your iOS device settings (precise directions may differ depending on the applicable iOS version.)

2. Why we process your Personal Data?

This section explains for what purposes we use your Personal Data and outlines the legal bases that underlie our usage.

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Providing users with a fair, balanced, and competitive experience on our Services is extremely important to us. Therefore, we strictly enforce prohibitions against cheating, hacking, account stealing, and any other unauthorized or fraudulent activity. When you create an account, play our games, or otherwise interact with our Services, we may use a variety of anti-cheat and fraud prevention technologies to help us identify and prevent malicious activity. These services may collect and analyze data about the game binary or your computer to detect cheating, and may be provided by us or by third party service providers.

4. With whom we share data?​

We may share your Personal Data as described below:

(e) Affiliated companies: we may share Personal Data internally within our affiliated companies, for the purposes described in this Policy.

(f) Payment processors: we share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services. These third parties may have access to your Personal Data so that they may perform these tasks on our behalf.

(g) Service providers: we work with service providers that work on our behalf that may need access to certain personal data in order to provide their services to us. These companies may include, but are not limited to, cloud storage providers, analytics services, fraud prevention, identity verification provider, etc.

(h) Third party advertisers: we may partner with third parties to either display advertising on our Services or to manage our advertising on other websites or apps. Our third party advertisers may use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests.

(i) Third Party Integrations: the Services allow you to integrate with certain third party services, such as in order to connect your third party account to our Services or to place purchases, in which case you will be bound by the terms and conditions and privacy notices of said third parties (e.g., Apple, Google or Facebook). Please make sure that you read and accept them in advance. We do not receive or store your passwords for any of these third party services.

(j) Compliance with laws and law enforcement entities: we may disclose any data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements.

(k) Auditors and advisers: we may share your data with our external auditors, advisors and professional service providers (e.g. lawyers, accountants, insurers etc.) for ensuring our compliance with regulatory requirements and industry standards.

(l) Mergers and acquisitions: we may transfer, sell or otherwise share your data if we enter into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. Any party that acquires our assets as part of such a transaction may continue to use your data in accordance with the terms of this Policy. If we believe that such change in control might materially affect your Personal Data then stored with us, we will notify you of this event and the choices you may have via e-mail and/or prominent notice on our Services.

5. Marketing and Advertising

We may use your Personal Data ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning the Services as well as products, services, websites and applications which relate to: (i) affiliated companies or our business partners and affiliates (collectively: “Marketing Affiliates”), which we believe may interest you.

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You may at any time decline receiving further marketing offers from us or from our business partners and Marketing Affiliates by contacting us at office@novos.gg.

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Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you service-related updates and notifications.

6. Your rights

This section addresses the specific rights you may have concerning your Personal Data.

 

You may request to:

 

  1. Receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data, together with supplementary information.​

  2. Receive a copy of Personal Data you directly volunteer to us in a structured, commonly used and machine-readable format.

  3. Request rectification of your Personal Data that is in our control.

  4. Request erasure of your Personal Data.

  5. Object to the processing of Personal Data by us.

  6. Request to restrict processing of your Personal Data by us.

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Please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. You are welcome to contact us for any questions, requests or complaints through our contact details below.

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We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can lodge a complaint with the competent supervisory authority.

7. Transfer of data

We may transfer your Personal Data to third parties, as set out in this Policy. Such third parties may reside in various jurisdictions around the world. In such circumstances and where required by law, we have put in place contractual measures to ensure that the recipients of your Personal Data provide appropriate safeguards for your data (for example, by training its staff and implementing effective technological and organizational security measures) and are only using it for the purposes of performing their services, or otherwise for those purposes for which we have disclosed your information to them.

8. How we protect your data?

We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. While we seek to protect your information to ensure that it is kept confidential, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our security systems. Such breaches can lead to things such as reputational harm, fraud or identity theft. Therefore, we encourage you to exercise discretion regarding the Personal Data you choose to disclose. If you feel that your privacy was treated not in accordance with our Policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly via our contact details available below.

9. Minors

We do not knowingly collect or solicit Personal Data from anyone under the age of consent (as determined under the applicable laws where the individual resides; “Age of Consent”). By accessing, using or interacting with our Services, you certify to us that you are not under the Age of Consent. In the event that we learn that we have collected Personal Data from an individual under the Age of Consent without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about an individual under the Age of Consent, then please contact us through the contact details available below.

10. Retention

We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected. Bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

11. Controlling Version

This Policy has been drafted in the English language, which is the original and controlling version of this Policy. All translations of this Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Policy. In the event of any discrepancy between the meanings of any translated versions of the Policy and the English language version, the meaning of the English language version shall prevail.

12. Updates to this Policy

We reserve the right to change this Policy at any time. The most current version will always be posted on our Services (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

13. Contact Us

If you have any further questions, please contact us by email at: office@novos.gg

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Novos.GG Ltd., Beit Alfa 19, Tel Aviv, Israel.

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